Introduction

A+ Logistics Corporation ("A+ Logistics," "we," "us," or "our") is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our warehouse logistics technology services, visit our website, or interact with our tracking systems.

By using our services or visiting our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Create an account or register for our services
• Track a package using our online tracking system
• Subscribe to email notifications
• Contact our customer service team
• Apply for employment through our careers page
• Complete a contact form or survey

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Shipping and delivery information
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Tracking numbers and shipment details

Automatically Collected Information

When you visit our website or use our tracking systems, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

Warehouse and Logistics Data

In the course of providing warehouse logistics services, we collect and process information related to:

• Package dimensions, weight, and contents (as declared)
• Scan data from our warehouse facilities
• GPS and location data for shipments in transit
• Delivery confirmation information including signatures and photos
• Supply chain checkpoint timestamps

How We Use Your Information

A+ Logistics uses the collected information for various purposes, including:

• Service Delivery: Processing shipments, tracking packages, and managing warehouse operations
• Communication: Sending tracking updates, delivery notifications, and service-related announcements
• Customer Support: Responding to inquiries, resolving issues, and providing technical assistance
• Business Operations: Improving our warehouse technology systems and logistics processes
• Analytics: Analyzing usage patterns to enhance our services and website functionality
• Marketing: Sending promotional materials about our services (with your consent)
• Legal Compliance: Meeting regulatory requirements and protecting our legal rights

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers

We work with third-party companies that help us provide our warehouse logistics services, including:

• Shipping carriers and transportation partners
• Warehouse management system vendors
• Payment processors
• IT service providers and cloud hosting companies
• Customer service platforms

Business Partners

When you use our services through a business partner (such as an e-commerce platform or third-party logistics provider), we may share relevant shipment information with that partner to facilitate service delivery.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of fraud or security issues
• Protection of public safety

Data Security

A+ Logistics implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Secure Socket Layer (SSL) encryption for data transmission
• Restricted access to personal information on a need-to-know basis
• Regular security audits of our warehouse technology systems
• Employee training on data privacy and security protocols
• Secure data centers with physical and electronic safeguards

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how visitors use our website
• Provide personalized content and tracking information
• Improve website functionality and performance

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and tracking services.

Email Communications

If you subscribe to our email notification service, we will send you updates about your shipments, service announcements, and (with your consent) promotional materials. You can opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at support@apluslogistics.com
• Updating your account preferences (if applicable)

Please note that even if you opt out of marketing emails, we may still send you service-related communications regarding your shipments and account.

Data Retention

We retain your personal information for as long as necessary to provide our warehouse logistics services and comply with legal obligations. Retention periods vary depending on the type of information:

• Shipment and tracking data: Typically retained for 7 years for business and tax purposes
• Account information: Retained while your account is active and for a reasonable period thereafter
• Website usage data: Generally retained for 2 years for analytics purposes
• Marketing data: Retained until you opt out or request deletion

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us at privacy@apluslogistics.com or call 1-800-APLUS-01.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by A+ Logistics. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

A+ Logistics reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: